Privacy Statement

Last updated: 13 January 2025

At Accesseo, your privacy is a priority. This Privacy Statement outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, and company name when you contact us or request a service.
  • Usage Data: IP address, browser type, pages visited, and other analytics to improve website performance.
  • Cookies: To enhance user experience and website functionality (see our Cookies Policy).

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services.
  • Respond to inquiries and communicate updates.
  • Analyze website performance for better user experience.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • When required by law: To comply with legal obligations.
  • To trusted service providers: Such as hosting or analytics providers who assist in delivering our services.

4. Legal Basis for Processing

We process your data based on:

  • Consent: For marketing communications and cookies.
  • Performance of a Contract: To deliver our services.
  • Legal Obligation: To comply with tax and accounting laws.
  • Legitimate Interests: To analyze website performance and improve our offerings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement:

  • Contact inquiries: 1 year after resolution.
  • Service-related data: 7 years (to comply with Dutch tax laws).
  • Cookies: As specified in our Cookies Policy.

6. Your Rights

As an EU or Dutch resident, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccuracies in your personal data.
  • Deletion: Request deletion of your personal data (where applicable).
  • Restrict Processing: Limit how we use your data.
  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data, including direct marketing.

To exercise your rights, contact us at privacy@accesseo.nl.

7. International Data Transfers

Some of our service providers (e.g., hosting or analytics tools) may process data outside the EU. We ensure compliance with GDPR by:

  • Using Standard Contractual Clauses.
  • Partnering with providers in countries with adequacy decisions from the European Commission.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Complaints

If you believe we have violated your data protection rights, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

10. Contact Details

Data Controller:
Accesseo
Email: privacy@accesseo.nl

For any questions about this Privacy Statement or your personal data, please contact us.

11. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. Changes will be posted on this page with an updated "Last updated" date.